UC Irvine Health Affairs

The following was written in the nomination of Frances Wilson:

The purpose of this correspondence is to nominate one of your extraordinary nurses for the Daisy Award for her exemplary service, commitment, and contributions to ostomy patients and their families in Orange County. Frances has been a relentless, driving force in the continued success and growth of our local United Ostomy Associations of America (UOAA) support group.

As the president of this UOAA group, I have had the honor and privilege of working with Frances over the past 5 years and wanted you and others within your organization, to know how much our group has benefited from her caring spirit and contributions. Her professional expertise and knowledge about ostomy care is valued and appreciated by all that attend. This support group serves patient not only from your hospital, but from other local hospitals as well. I have witnessed Frances providing compassionate care and kindness for these patients and their families as they struggle to adjust and adapt to living with an ostomy. She has a true passion for this patient population and works tirelessly to ensure improved outcomes and fewer obstacles for these special patients as they navigate both health care and insurance issues that affect how they care for their ostomies.

Frances has also been instrumental in volunteering for activities behind the scenes that keep our group going, such as serving as the current secretary, helping with supplies and making important referrals and recommendations for these patients. She has provided several educational presentations for our group and has arranged for many interesting speakers to come and present applicable information. Last year she developed and promoted a community Ostomy Education class that was held monthly at your medical center. I was happy to support this class since it was the only available community based education class for this patient population. Although the attendance was not what we had hoped for, the people that did attend benefited from her expertise and referrals.

Frances has made and continues to make significant differences in the life of patients and families that are learning to adjust and live with a new ostomy. I hear many compliments and praises for her from our attendees and the patients she has cared for at UCI. Frances is an outstanding example of a compassionate health care professional and is deserving of recognition for the care and support she has provided to numerous ostomy patients here in Orange County.